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How To Order
Step 1: Add Items To Your Cart
Browse products via the “Shop Online” menu and click any item for more details.
- Select your preferred colour, size and quantity
- Click Add to Cart or Buy Now
“Add to Cart” lets you continue shopping, while “Buy Now” takes you directly to checkout.
Step 2: Review Your Shopping Cart
- Change quantity: Update the quantity field and click update
- Remove items: Click the remove icon
- Continue: Click checkout when ready
Step 3: Checkout
Returning Customers
Select “I am a returning customer” and log in.
New Customers
Enter your contact details and complete all required fields.
Delivery & Payment
- Select your delivery option
- Review your order details
- Apply gift certificates or coupon codes if applicable
- Select payment method
- Complete checkout
- Receive confirmation email
Note: Credit/debit card payments are processed securely via PayPal.
Step 4: Order Confirmation
You’ll receive an automated confirmation email once your order is placed.
If you encounter any issues, contact: customercare@lechateaucollection.com.au
Secure Payment
PayPal
Supports debit/credit card payments and PayPal balance payments.
Afterpay
Pay securely in instalments using Afterpay.
Best Viewing
Our website is best viewed at 1024 x 768 resolution or higher.
Please note colours may vary slightly depending on your monitor settings.
Size Guide
Find your perfect fit by viewing our size guide.
Currency
All prices are displayed in Australian Dollars (AUD) and include GST.